Children & Families First is committed to ensuring that the rights and dignity of clients are respected throughout the organization.  Below please find important information on your rights and responsibilities as a client of CFF, as well as information on what to do if you’d like to make a complaint or file a grievance.  We have also included our policy on providing services to non-English speakers. 

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• Client Rights Procedure

• Consumer Grievance Procedure

• Procedures on Services for Non-English Speakers

• Client Rights Responsibilities, and Confidentiality Information (booklet)

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En Español:

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• Procedimiento sobre Derechos del Cliente

• Procedimientos de Quejas/Reclamos de Clientes

• Procedimientos para servicios prestadoes a personas, que no hablan inglés

• Información sobre los Derechos, Responsabilidades y Confidencialidad del Cliente (folleto)

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