CFFDE's response to the coronavirus news:

How we're keeping our promise to help our children, families and communities stay safe and healthy

At Children & Families First, our name is our promise. The health and safety of children, families and communities has always been our first and top priority. We rely on the expertise and research of organizations like the Centers for Disease Control and the Delaware Division of Public Health to guide us in implementing best practices.

Out of an abundance of caution and in keeping with the advice of public health authorities, we are taking preventative measures, which may include temporarily modifying programs and services throughout the state. Please understand, at this time, we have no indication of direct exposure to our staff or families. Any cancellation, disruption or rescheduling is being done as a proactive effort to mitigate the risk of exposure and with maximum concern for you and your family.

As we monitor the rapidly changing landscape and developments around coronavirus (COVID-19), we will do our very best to communicate directly with each of you regarding any and all changes to our programs and services. We thank you for your trust and flexibility and we encourage you to scroll down to see how our core principles: prevention, intervention and healing continue to be upheld through our response.

Prevention

We're educating our staff and the families we serve with the latest information and recommendations from the Centers for Disease Control and Prevention (CDC) and the Delaware Division of Health & Human Services (DHSS) including: 

  • All adults & children should increase hygiene procedures

    • Thorough hand washing with soap and water for at least 20 seconds as often as possible

    • Use of alcohol based hand sanitizers when soap and water are not available

    • Cover your mouth and nose with disposable tissues when coughing or sneezing, then wash your hands

    • Avoid touching your face, eyes, nose and mouth

  • Stay home if you are sick

  • Disinfect surfaces like doorknobs, tables, and handrails regularly

 

Intervention

We're minimizing program delivery disruption, taking a number of steps to deliver services as safely and effectively as possible because we recognize the importance of continuity in care for the families we serve.

  • Implementing pre-screening tools before home visits and at at the entrance doors of all our statewide facilities.

  • Increasing the frequency and depth of disinfecting procedures throughout all of our statewide facilities.

  • Sharing accurate and up-to-date information on health care access, including services available by phone, as well as coronavirus (COVID-19) testing and related coverage.

  • Empowering our staff to work from home and supporting them with the best and most applicable tools 

Healing

We're proactively responding to these uncertain times and the increased needs of our staff, children, families and community by doing what we have always done best: being who is needed, when we are needed, where we are needed.

  • Connecting those we serve with critical support services beyond our own to help them through current challenges 

  • Offering financial support for back up child care needed by our essential staff

  • Helping staff manage their own anxiety and trauma during these frightening times with our Trauma Response Team

For Questions or Concerns

New Castle County: 302-658-5177

Kent County: 302-674-8384

Sussex County: 302-856-2388

Email: covid@cffde.org

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